PE 1

The length of routine booked appointments with the doctors in the practice is not less than 10 minutes. [If the practice routinely sees extras during booked surgeries, then the average booked consultation length should allow for the average number of extras seen in a surgery session. If the extras are seen at the end, then it is not necessary to make this adjustment.] For practices with only an open surgery system, the average face to face time spent by the GP with the patient is at least 8 minutes. For practices that routinely operate a mixed economy of booked and open surgeries should report on both criteria.